Employment Opportunity - IT Desktop Support and Server Administration

The Delaware Geological Survey (DGS) is hiring an energetic individual for a computing support position to participate in support of internal research computing and network systems.

Under the limited direction of the Senior Scientist, the Computer Support Specialist will independently perform advanced server, network, security, hardware and user support functions that facilitate the DGS missions in research, service, data management, and exploration.


  • Responsible for configuring, installing, securing, and troubleshooting physical and VMware-based virtual servers in a multi-server Windows domain that includes Server 2008R2, Server 2012R2, DNS/DHCP, WSUS, and internal and external web sites.
  • Maintain and troubleshoot a network of workstations, printers, and other devices with Windows group policy, multiple users, and project-based network shares.
  • Oversee the operation of ASA appliances with a VPN.
  • Responsible for operating, managing and trouble-shooting server backups with Backup Exec and VRanger and software updates on clients and servers with KACE.
  • Provide user support for installing, securing, configuring, and troubleshooting Windows 7 through 10 clients and software.
  • Participate in the acquisition of hardware, software, and licenses for the unit.
  • Evaluate new technologies and tools, maintain proficiency with changes and updates to IT systems, protocols, and system security.
  • Work closely with colleagues, staff and senior leadership in the College of Earth, Ocean, and Environment and University of Delaware’s central IT departments.
  • Participate in the Computer Committee of the DGS.
  • Performs other job-related duties as assigned.



  • Bachelor’s degree in Natural Sciences, Engineering, Information Technology or related field and 3 years of experience or equivalent combination of education and experience.
  • Experience in a University computing service environment is highly desirable.
  • Knowledge and familiarity with configuring, installing, securing, and troubleshooting servers, workstations, and printers in a multi-server Windows domain that includes Server 2008R2, Server 2012R2, DNS/DHCP, WSUS, group policy, with multiple users and project-based network shares.
  • Ability to analyze and solve problems.
  • Ability to prioritize, plan and organize work.
  • Demonstrated knowledge and experience with server virtualization.
  • Experience with VMware software and systems preferred.
  • Knowledge and familiarity of Cisco ASA appliances.
  • Demonstrated knowledge with supporting networked Windows 7 through 10 workstations and user applications.
  • Experience with KACE, Backup Exec, and VRanger is preferred.



  • Moving objects weighing up to 50 lbs. around the building.
  • Ability to work a flexible schedule in order to maintain DGS systems.



The DGS (www.dgs.udel.edu) is a research, exploration and service agency of the State of Delaware.  Statutory charges include: systematic investigation of the geology of Delaware; exploration and research pertaining to the water, mineral, and other earth resources; preparation of reports and maps presenting its findings; and provision of factual information and advice to the officials and citizens of Delaware.  Located in scenic Newark, Delaware, within two hours of New York, Philadelphia, Baltimore, and Washington, D.C., the University is a Land Grant, Sea Grant, and Space Grant, with external funding exceeding $180 million.

SALARY AND BENEFITS: Competitive and commensurate with experience and qualifications. The benefits package is one of the best in the nation, supporting inclusion of the University in the Chronicle of Higher Education's "Great Colleges to Work For" program.

APPLICATIONS: Review begins on August 15, 2017, and will continue until the position is filled. Nominations and expressions of interest will be held in confidence and references will not be contacted without the candidate's permission. Application information can be found at:



Follow the links for Staff employment opportunities and Job listing 104804.

For inquiries, contact: A. Scott Andres, Search Committee Chair, 302-831-2833, asandres@udel.edu.


The University of Delaware is an Equal Opportunity Employer which encourages applications from minority group members, women, individuals with disabilities, and veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html. Employment offers will be conditioned upon successful completion of a criminal background check and a valid driver’s license. A conviction will not necessarily exclude you from employment.

For questions and information, contact DGS at
delgeosurvey@udel.edu, 302-831-2833